FAQ Frequently Asked Questions
about CADEX Alarm Watches

Questions
How much does CADEX Alarm Watch COST?

The e-pill CADEX 12 ALARM Medication Reminder & Medical ALERT wristwatch (standard version in SILVER or BLACK) is right now on SALE and the price is $99.95 including FREE Standard SHIPPING and Handling (U.S. Customers only, Non-US customers pay $15.00 for S&H). The suggested retail price is $139.95.

How soon can I get it?

We process and ship your order the next business day. All orders ship from Boston (Wellesley), MA. | Order

"This watch has prolonged my life. The e-pill CADEX watch helps me in remembering my medications and when to take them, but
e-pill also helps me in remembering my daily routine of activities that I do. I can't say enough about it."
Kristy C. KY
More Customer Testimonials | VIDEO | Instruction Manual


How Does It Work?

Watch this short Youtube Video to learn how the e-pill CADEX 12 Alarm Medication Reminder Watch and Alert works.

How Easy is SET-UP (program e-pill CADEX)?

The e-pill CADEX 12 Alarm Watch and "away from home" Medical Alert Bracelet is easy to set-up. The ADJUST button is pressed for any item you would like to set. To add a medication name, the FORWARD button takes you through the alphabet starting with A匓匔, etc. whereas the REVERSE button starts Z匵匶, etc. To set the time, the FORWARD button starts with 123, etc. and the REVERSE button goes the opposite direction. You do NOT need a computer or 'a computer degree' to program this easy to set alarm watch. MANUAL

VIDEO: CADEX Quick Guide YouTube Video e-pill CADEX 12 Alarm Watch & Medical Alert (recorded by CADEX inventor Diane K. Barker)

On average, setting ('programming') the watch with four alarms takes about 15 minutes. Auto reset: Once your CADEX is set, the watch will remind you every day at the programmed times (auto repeat).

For a full set of instructions, CLICK HERE (CADEX Operating Manual / CADEX Operating Instructions).

How to ORDER?

You can order your own CADEX Alarm Watch from one of our many distributors. List of e-pill DISTRIBUTORS

To order the medication reminder directly from e-pill (www.epill.com), order from this Web site to ORDER CADEX, call us toll free at 1-888-726-8805 (M-F 8:30-5:00 Eastern / Boston) or mail in a check made payable to e-pill, LLC.

Did Dr. Oz show the CADEX watch on Good Morning America?

Yes the e-pill CADEX reminder watch was shown by Dr Oz on the Good Morning America TV show. Follow this link to learn what Dr. Oz has to say about CADEX alarm watch.

Is there a PATENT?

Yes the e-pill CADEX Alarm Watch is patented. US patent number is 6,560,165.

Can I order CADEX alarm watches for a clinic, hospital, pharmacy or medical supply company?

Our company (e-pill Medication Reminders / www.epill.com / legal name e-pill, LLC) offers quantity pricing for pharmacies, DME, hospitals, clinics and medical supply companies. Please call us toll free at 1-888-726-8805 (international +1-781-239-2941) for more information, or fax a request to e-pill, LLC at 1-781-235-3252.

What is your RETURN POLICY?

When you purchase an e-pill CADEX 12 Alarm Watch and Medical ALERT ID (medical alert) watch we recommend that you set-up the watch and make sure you like the style and ease of use. If you do not like it, return it promptly in its original packaging for a complete refund. Please call us first for a returns authorization numer. The watch comes with a one (1) year warranty guaranteeing its inner components. This does not cover the band, buckle, battery, case, buttons or crystal. During the warranty period and upon proof of purchase, the watch will be repaired or replaced free of charge within one year of purchase.

How LOUD is the Alarm? Note CADEX is not suitable for hearing impaired patients.

The CADEX watch has an audible beeping alarm. Alarm tone frequency is 4,300 Hz (high pitch tone) and is not suitable for hearing impaired patients or patients with reduced hearing. The alarm tone is similar to other beeping watches. The tone is rather high pitched. If you suspect you may not be able to hear higher tones, we suggest you watch the e-pill CADEX VIDEO or go to a department store and ask a clerk in the watch department to set any alarm watch for you. If you can hear the alarm, you will be able to hear the e-pill CADEX.


Not suitable for hearing impaired patients.


Is it Waterproof?

The CADEX Alarm wristwatch is water resistant BUT NOT WATERPROOF. DO NOT OPERATE the BUTTONS UNDERWATER. Do not use this watch in the shower or swimmingpool.

Do not wear in shower or swimming pool


Does the watch come in Men's, Women's and Kid's Styles?

The CADEX 12 Alarm Watch is a standard sports size watch, which is convenient for both men and women (and some kids). If you have a particularly small wrist, we recommend that you order a Pendant Kit to wear the watch around your neck. The watch is 1 1/2 inch across and 1/2 inch thick.

What is the CADEX wristwatch made of?

The CADEX Medication Reminder watch has a high impact, durable plastic case with a shock-resistant polycarbonate lens. The back cover is made of stainless steel (nickel free) and the standard band (strap) is black rubberized (non-latex) plastic with a stainless steel buckle.

Can I replace the strap (band) with one of my own?

The CADEX watch comes with a standard black band and we sell a leather band for an additional $9.95. The watch is also compatible with most standard 18 mm (most common watch band / watch strap size) bands available in jewelry, drug, or department stores. Selection of Bands and Straps. How to Change Watch Band on your CADEX Alarm Watch.

I prefer the look of my own watch, but I still need the CADEX reminder. What should I do?

For those who have particularly small wrists or prefer to wear their own watch, we recommend our pendant conversion kit which can be worn around the neck. This is an additional $9.95. Please click this Link (www.cadexwatch.com/order.html) and scroll down to view additional CADEX designs (including CADEX pocket watches and designs for Kids).

How do emergency personnel know to check my watch for the "ALERT" button?

We can not be sure emergency personnel will know how to use the e-pill CADEX watch. For this reason we recommend that if you currently wear medical identification jewelry you continue to do so. You should also carry a Wallet Card with your medical ID information. We have also sent press releases to major emergency care periodicals and newsletters about the CADEX Medical ALERT feature.

How do I change the Battery?

At the first sign of low power (dim display) take your CADEX 12 Alarm Watch and Medical Alert to your local Wal-Mart, SEARS, RadioShack, watch or drug store and ask the clerk to change the battery for you. The CADEX watch takes a standard lithium 3 Volt battery (button cell CR2032).

After the battery has been changed, please reset the watch by pressing all four buttons for 5 seconds. You should hear a beep if the watch is assembled correctly. Now set the time, alarms and your medical information.

For what age is this watch appropriate? Can Children wear it?

The e-pill CADEX medication reminder watch is appropriate for any age. It can be worn by a child, or by the child's parent. The parent can also hand it over to the child's teacher or caregiver for the day. This gives the parent peace of mind, knowing the child will be medicated properly. For small children, the pendant kit may be useful.

I can't turn my alarm off, what do I do (Medical Snooze Feature)?

When one of the medication alarms sounds the watch will begin to beep continuously for One (1) minute and the name of the medication will scroll across the face of the watch. This continuous beeping can be turned off my pressing either the FORWARD or REVERSE buttons. The watch will then enter the REMINDER MODE (medical snooze). In this mode, the watch will give two beeps every three minutes. The REMINDER mode can be turned off by pressing either the FORWARD or REVERSE buttons a second time. You may press FORWARD or REVERSE buttons TWICE when the alarm goes off if you DO NOT want the MEDICAL SNOOZE.

Does the watch come in different Colors or Styles?

The CADEX Alarm Watch comes with either a silver or black casing. Both come with a standard black band made of plastic. We also offer a leather band for an additional $9.95 and a pendant kit also for $9.95. As an alternative you can purchase the e-pill CADEX LEATHER (Brown Leather Band with Deployment Buckle) for $104.95.

HIPAA Compliance Notice: This e-pill CADEX device, when used, may disclose confidential patient information.

To purchase your CADEX Alarm Watch: ORDER CADEX
Medical Conditions: Who should be wearing a CADEX Alarm Watch and ICE Medical Alert?

Who should be wearing an e-pill CADEX Medical Alert Bracelet Watch / ICE Medical Alert (In Case of Emergency)?

Learn how the CADEX Medical Alert Braclet that looks like a normal wrist watch works, In Case of an Emergency (ICE).

The CADEX Medical ALERT bracelet may be the choice for you if you have an ongoing medical condition, food allergies, or are taking multi medications. Having a medical ID can provide you with peace of mind in an emergency in which you are not able to speak for yourself. The CADEX Medical ALERT bracelet can provide a brief description of your medical condition to emergency responders. Wearing the CADEX Medical ALERT bracelet can be critical to ensure fast and effective treatment in an emergency situation. One unique factor that differentiate the CADEX Medical ALERT bracelet from other medical ID bracelets is that it will remind you when to take your medications up to 12 times per day with text message i.e. Aspirin, Coumadin, Lunch, etc (up to 36 characters per alarm). You can set up to 12 daily alarms and input critical personal medical information.

If you are unsure whether you need to wear a medical ID watch or ID tag, consult your physician, nurse or pharmacist today. ORDER your ALERT Bracelet today (looks like a normal watch)!

  • Diabetes
  • Heart disease (angina, atrial fibrillation, pacemakers)
  • Blood thinners/anticoagulants (Coumadin/Warfarin)/even aspirin
  • Drug allergy (such as Penicillin)
  • Food allergy (such as peanut)
  • Insect allergies (such as bee sting)
  • Alzheimer's/Dementia/Memory impairment
  • Anemia
  • Ankylosing Spondylitis
  • Asthma
  • Autism
  • ADD/ADHD
  • Bariatric surgery patients
  • Blood disorders
  • Breathing disorders
  • Cerebral Palsy
  • Clinical trial patients
  • COPD
  • Cystic Fibrosis
  • Kidney transplant
  • Emphysema
  • Epilepsy, seizures
  • Hearing, sight or mentally impaired
  • Hypertension
  • Kidney failure
  • Multiple Sclerosis
  • Parkinson's Disease
  • Special needs children
  • Stroke risk
  • Transplant patient
  • Tourette Syndrome


  • What is the advantage of a CADEX Medical ALERT Bracelet?
  • In an emergency if you are unable to speak for yourself, the CADEX Medical ALERT bracelet can convey your medical condition to emergency responders.
  • Critical medical information is relaid to emergency responders immediately, without connecting to a computer or Internet.
  • The CADEX Medical ALERT bracelet can briefly list critical medical information about you, which can help protect you from medical errors during admission or discharge from the hospital.
  • If you抮e looking for a discreet medical alert bracelet, the CADEX Medical ALERT bracelet is the right choice. This medical alert bracelet is disguised as a normal looking sport watch. No one has to know you抮e wearing a medical alert bracelet unless they press the ALERT button.
  • FAQ Automatic Pill Box or Automatic Pill Dispenser

    Getting Started with an
    Automatic Pill Dispenser or Automatic Pill Box



    What is an e-pill Automatic Pill Dispenser?

    Our e-pill Automatic Pill Dispenser or Automatic Pill Box (e-pill MD1) is a simple, easy-to-use device that organizes, reminds, dispenses and monitors daily medications helping individuals stay independent and at home.

    How many days of medications will the e-pill Automatic Pill Dispenser hold?

    The MD1 (e-pill Med-Time XL) for example can hold up to 28 days of medication (at 1 dose per day) with unlimited number of doses dispensed per day. Example with 4 dosages a day you need to refill this e-pill dispenser weekly (28 divided by 4). Each compartment in the medication tray containing a scheduled dose. Each dose can be up to 15 aspirin sized pills.

    Is the e-pill easy to use?

    Absolutely. Locked dispenser with a simple 28 cartridge design, multiple audible, visual (blinking light), and "no effort-to-open" medication dispensing compartments (only one compartment can be accessed at a time) make e-pill easy to use and operate.

    How heavy is the e-pill Dispenser?

    The e-pill Automatic Pill Dispenser is not heavy. With medications and batteries it weighs about 1 pound (17 Oz).

    How do I start with e-pill Automatic Dispenser unit?

    The unit comes with an easy to use step by step user manual and it is very easy to follow.

    Do I need internet at home in order to activate e-pill unit?

    No, it is battery powered (batteries last for One (1) Year) and does not need an internet connection.

    Will e-pill Med-Time XL continuously tie up a phone line?

    NO. The e-pill dispenser does not use the phone line but has a built-in event log showing when each dose was taken.

    How do I program e-pill to match my medication schedule?

    The unit is setup and programmed by un-locking the unit and entering the current time, number of doses per day and at what time the meds are scheduled.

    How is the e-pill dispenser initially setup? Refilled?

    Initial setup is easy. You need to set the time, number of doses per day and medication alarm times. Initial setup should take less than five minutes.

    How Does an e-pill Automatic Pill Dispenser Work?



    How Do The Pill Organizer Reminders Work?

    1. When the scheduled time arrives, the inside tray will rotate and the alarm is turned on. Once the dispenser is turned upside-down (and the meds pour out landing in the patient's other open hand) the alarm is automatically shut off.

    2. The alarm will sound for 60 minutes or until the e-pill Dispenser is picked up and turned over. Alarm duration, selecting different alarm sounds, blinking light etc can be controlled from inside the locked e-pill device.

    3. Once the medication has been removed the alarm will automatically stop.

    4. If the e-pill automatic pill dispenser has not been emptied, and consequently, the medication has not been taken, the alarm will continue to sound for an hour.

    What happens if I open the wrong compartment?

    We recommend that the e-pill Automatic Pill Dispenser be kept looked at all times. This way the patient can't open or access a compartment by mistake.

    Do you have to have a sound alarm?

    No you can set a silent alarm. You can also turn off the blinking light. You may also choose different tones for the sounding alarm. All controls are inside the locked dispenser.

    What happens if I forget to take my medications?

    If medications are not dispensed at the proper time, the e-pill dispenser will, if you choose, call caregivers and alert them to the fact that a dose was not dispensed

    What happens if my prescriptions changes before the next scheduled refill?

    There is no problem you can simply refill the unit as many time as necessary.

    What if I would like to leave my residence during dosing periods?

    The flexibility of e-pill Automatic Pill Dispenser allows you to bring the unit with you or use the EARLY DOSE feature and take out one set of medications early.

    What if I would like to visit relatives or go for an extended vacation?

    You can take the e-pill dispenser with you when you travel. Please DO NOT FORGET to bring the key.

    Can I put my e-pill dispenser in my luggage?

    Yes no problem. Just make sure you remove the batteries. Once you get to you destination you must set the time (all other settings are retained).

    What about PRN medications?

    This e-pill dispenser (MD1) can only handle medications taken on a fixed schedule. Learn more about MD1, MD2, MD2PLUS and MD3.

    Who should use this e-pill dispenser?

    The e-pill Automatic Pill Dispenser is designed to fill the 揼ap between little or no medication assistance and full time medication management with monitoring. This e-pill Medication Reminder (click here for a listing of all e-pill Medication Reminders). Med-Time XL is ideal for individuals that have known, or suspected, medication compliance issues such as forgetfulness, or taking too much, too little, the wrong or wrong day抯 medications.

    How will e-pill help individuals and their caregivers?

    For individuals - a simple way to remember to take the right medication at the right time. For family members and caregivers, the e-pill Automatic Pill Dispenser delivers peace of mind. The reminder and medication security features assure caregivers their loved ones are reminded daily to take their medication safely and securely.

    Who installs and maintains e-pill?

    The e-pill MD1 (991019) is designed to be easy to install and maintain. If the individual is currently receiving help with their medications, we recommend that the current caregiver (be it the agency nurse or a family member) installs and maintains the e-pill dispenser. Once installed, some individuals may be able to manage and maintain the unit.

    Do you need MONITORING?
    An e-pill Monitored Automatic Pill Dispenser offers peace of mind for the Remote Caregiver



    Do you Need Monitoring?

    If after sixty minutes the medications have not been removed from the e-pill dispenser DIFFERENT MODELS can notify a remote caregiver that meds are late and have not yet been taken. If you need this type of monitoring please take a look at the e-pill MD2 PLUS Automatic Pill Dispenser (994019).

    What is the Monthly Cost for Monitoring?

    The e-pill MedSmart PLUS (aka MD2 PLUS) has NO MONTHLY FEES and this e-pill Organizer will automatically notify a Remote Care Giver (or several Remote Care Givers) by TEXT message, e-MAIL or by Phone Call.

    Do you need Tamper-Proof?

    The e-pill CompuMed (aka MD3) is tamper-proof and has NO MONTHLY FEES. This robust has uses a medication tray that needs to be filled weekly. The e-pill CompuMed can dispense up to four (4) times per day and can handle pain medications and Class II Narcotics. MD1, MD2, MD2 PLUS and MD3 all come with two (2) keys and we recommend that they be kept locked at all times (and that the patient is not given access to the key).
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